Business email phrases: 12 lines that make you sound professional

B1–B212 words

Professional email is formulaic, and that is a gift for a learner: a dozen fixed phrases cover most messages you will ever send. Learn them as whole chunks rather than word by word.

Where you will use it: Work email, client requests and follow-ups.

Business email phrasesThe word list

WordMeaning
I hope this email finds you wellA neutral, polite opening.Hi Anna, I hope this email finds you well.
I'm writing regardingStates the subject of the email.I'm writing regarding your invoice.
as discussedRefers to an earlier conversation.As discussed, I've attached the draft.
please find attachedIntroduces an attachment.Please find attached the contract.
could you please confirmA polite request for confirmation.Could you please confirm the date?
at your earliest convenienceAs soon as it is reasonably possible.Reply at your earliest convenience.
just a quick reminderA soft follow-up.Just a quick reminder about Friday.
apologies for the delayA polite excuse for a late reply.Apologies for the delay in responding.
let me know if you have any questionsInvites further contact.Let me know if you have any questions.
I'll keep you postedI will send updates.I'll keep you posted on progress.
looking forward to hearing from youA warm closing before your name.Looking forward to hearing from you.
kind regardsA standard formal sign-off.Kind regards, Maria

How to study this list

Add five or six of these words a day rather than all twelve at once, keep the example sentence on the card, and review them when they come due. WordNest schedules each word across seven growing intervals — same day, then 1, 3, 7, 14, 30 and 60 days — so the list is still with you months later. Read how spaced repetition works if you want the reasoning behind those numbers.

Studying business email phrases pairs well with our business English word list, office English vocabulary and linking words and connectors, or browse all free English word lists.

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